Adoption FAQs
Adopting a rescue pet and giving them a second chance can be an incredibly rewarding experience.
Our adoption process is designed to match each animal with a suitable home, supporting you every step of the way.
Complete our online adoption registration form – you only need to fill it in once. We'll also ask for:
• One photo of your garden
• One photo of the main room where your new pet will spend most of their time
This helps us understand your home and match you with the right pet.
When an animal is ready for adoption, we search our database for suitable matches. Our focus is on finding a good home for each animal, rather than asking you to choose from a list.
If you could be a good match, we'll email you with more information. You can then decide whether you'd like to register your interest.
No. Registering your interest is not a guarantee of adoption, and it doesn't commit you to anything. We contact a small number of suitable adopters at a time so each animal can find a home as quickly as possible.
A member of our team will call to discuss the animal, answer your questions and make sure the match feels right for you.
Of course! If it’s a good match, we’ll invite you and your household to meet them. Cats can often be adopted after one visit, while dogs usually need at least two.
We will help you introduce your new pet carefully. This may include a supervised dog-to-dog meeting, along with advice for settling everyone in at home.
We’ll guide you through your pet’s routine, settling-in advice and ongoing care, so you feel confident from day one. We will provide you with comprehensive notes.
It depends on the individual animal's needs. We consider every application on its own merits, whether you live in a flat, rented home, on a boat or somewhere more unusual.
It depends on the animal’s needs – we match each pet to your lifestyle as well as your home. Some animals cope well with time alone, while others need more company.
Please don't be discouraged. Once you're registered, you will continue to receive notifications if you have a match.
If you want to narrow or widen the criteria of the animal you are looking for, there are instructions on the update emails you are sent.
If we reach nine months without you adopting, we will ask you to re-register to make sure your details are up-to-date.