Frequently asked questions

Can I bring my dog?

Yes, well-behaved dogs are welcome and must be kept on lead. There are often over 100 visiting dogs on the day and hundreds of people so think carefully if your dog can cope with the crowds.


Can I bring pets other than dogs?

No. Apart from their welfare with so many people and dogs around, we have to consider the health and welfare of our animals on site.


Can we meet your animals?

No. Our kennel and cattery areas will be closed because our animals find so many visitors too stressful. Head to our Rehoming Tent to speak to our Rehoming Team and see cards on every animal we have in. We are open to visitors every other day of the year, apart from Christmas Day


What if it rains?

Ah yes, the British summer! Many areas are under tents - and we will have a nice big tea tent for more undercover seating.


Do I have to buy tickets in advance?

No, you can pay on the door but the queue may be bigger and there is an early bird discount for buying tickets online.


I have bought tickets online but not received them.

They will be posted on the week commencing 5th August.
 

I have bought tickets but can't come.

Sorry to hear that - I'm afraid tickets are non-refundable and the money will be used as a donation to help our animals. You could perhaps offer them to a neighbour or friend who might like to come instead?


Can I have a poster to put up on my work / office / shop / neighbourhood noticeboard?

What a fantastic idea - thank you! Please email Zena with your address and we'll post some out, or if you can print in colour yourself we can just send you a digital copy and that will save us those pennies. Zena's email is


Is there parking?

Yes, click 'how to get here' on the right here for more information.


Is there a cash machine?

No, the nearest cash machines are on the University Campus about 15 minutes' walk away so we recommend that you come prepared. Many of the shop stalls can accept credit cards but our food stalls, tea tents and games stalls cannot.
 

Can I smoke?

Bath Cats & Dogs Home is a non-smoking site - and this includes e-cigs. Did you know that smoking is harmful to pets? Find out more about smoking and pets by clicking here. 


Is there anywhere to stay nearby?

Look at Visit Bath website for some accommodation ideas. You can even stay at Bath University right next door (look under 'Youth Hostels & Campus'). www.visitbath.co.uk


Is the event accessible for wheelchairs?

Yes, although you should be aware that it is in a grass field and may be boggy if it has been raining.