Opening times

Winter Opening Times

We are open for most of the festive period, except for:

Christmas Eve - early closing, open 11am - 2pm
Christmas Day - closed
Boxing Day - closed
New Year's Eve - the Home is open but the Pet Shop is closed for stock take


Our phone lines are open every day from 9am - 5pm.

We are open for visitors every day from 11am - 4pm.

You are welcome to visit from 9am to speak to the Rehoming Team, but please note there is no access to the site for viewing animals until 11am.

We are very busy at weekends and during school holidays so it is advisable to book an appointment to speak to our Rehoming Team - call 01225 787331.

For adoptions we may be able to arrange a later time - please ask when arranging to collect your new pet.